🔒 Privacy

Be365 Privacy Policy – Your Data How We Keep Your Data Safe

Your personal information is extremely important to us at be365. Here you will find a clear explanation of what data we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
🛡️ Security Guarantee

Your Data at be365 Maximum Security

A quick overview of the key features of be365's privacy policy.

Encrypted Data Protection

Be365 uses SSL/TLS encryption technology to keep all your personal information and financial transactions completely secure. No third party can access your data.

Your Data Is Never Sold

Be365 never sells your personal information to third parties. Your name, phone number, email, and financial details remain strictly confidential.

Minimal data collection

Be365 only collects what is necessary — no excessive or irrelevant data. Our goal is to ensure maximum protection with minimal information.

Cookie Transparency

Be365 uses cookies solely to improve service quality. You can manage cookie settings in your browser at any time. We are fully transparent about all cookie usage.

Right to Erasure

You have the right to request deletion of your data from be365. Subject to any legal obligations, be365 will honor your request and take the necessary action.

Marketing Opt-Out

You can opt out of be365 promotional emails or SMS at any time. You always have the option to manage your communication preferences as you see fit.

Important: By creating an account or using be365's services, you confirm that you have read and agreed to this privacy policy. Protecting your data is our top priority.

1 Introduction

Be365 is one of Bangladesh's most trusted online betting and gaming platforms. We believe protecting our members' privacy is among our most important responsibilities. This privacy policy explains in detail what information be365 collects, why it is collected, how it is used, and how it is kept secure.

This privacy policy automatically applies when you use be365's website, mobile app, or any other services. Please read it carefully before creating an account or using our services.

Be365 follows international data protection standards and complies with all applicable laws and regulations. We are committed to full transparency and always respond honestly to any questions from our members.

2 What Information We Collect

Be365 only collects information necessary to provide its services. Below is a breakdown of the types of data collected:

Data Type Example How We Collect Data
Identity Information Name, date of birth, NID/passport number Registration & KYC Verification
Contact Information Email, phone number, address Registration Form
Financial Information BKash/Nagad number, transaction history Deposits & Withdrawals
Usage Data Betting history, login times, preferences Automatically
Device Information IP address, browser, operating system Automatically
Cookies & Tracking Session cookies, preference data Via Browser

Be365 never collects additional information without your consent. Sensitive data such as religion, political views, or health information is never collected.

3 Purpose of Data Collection

Be365 uses the information it collects for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Service Improvement: To customize your be365 betting, gaming, and other features according to your preferences.
  • Payment Processing: To process deposits, withdrawals, and bonus payouts.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Customer Support: To address your complaints and answer your questions.
  • Promotional Communications: To keep you informed about offers and updates (with your consent).

Be365 never uses your information beyond the purposes stated above. Before using data for any purpose, we ensure it is lawful and necessary.

4 Data Sharing Policy

Be365 does not generally share your personal information with third parties. However, limited sharing may occur in the following circumstances:

  • Payment Processors: Necessary data is shared with payment providers such as bKash, Nagad, or Rocket to complete transactions.
  • Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a government authority.
  • KYC Verifier: Limited data is shared with authorized third parties for identity verification purposes.
  • Fraud Prevention Partners: With industry standards bodies to help prevent illegal activity.

Be365 does not sell or rent your data to any marketing companies, advertisers, or data brokers. This is our clear and firm commitment.

5 Cookies & Tracking

Be365 uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device. be365 uses the following types of cookies:

  • Essential Cookies: Required for core website functionality; disabling these cookies may prevent the site from working properly.
  • Functional Cookies: To remember your preferences and settings, such as your language selection.
  • Analytics Cookies: To analyze user behavior and improve be365's services.
  • Security Cookies: To prevent fraud and unauthorized access.

You can block or delete cookies from your browser settings at any time. However, disabling certain cookies may limit some features on be365.

6 Data Retention Period

Be365 does not retain your data longer than necessary. Here are the general guidelines:

  • While account is active: Data is retained until the account is closed.
  • After account closure: Financial data may be retained for up to 5 years in accordance with legal obligations.
  • Inactive Accounts: After 12 months of inactivity, most data is deleted and only limited records are retained.
  • Transaction Records: Retained for the period required under applicable financial regulations.

Once the retention period expires, be365 securely deletes or anonymizes your data.

7 Your Rights

As a be365 member, you have the following rights regarding your personal data:

  • Right to Access: You can request to know what information be365 holds about you.
  • Right to Rectification: You have the right to request correction of any inaccurate information.
  • Right to Erasure: You can request deletion of your data under certain circumstances.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Data Portability: The right to request a copy of your data.
  • Right to Object: You can object to certain types of data processing.
  • Marketing Opt-Out: You can opt out of promotional communications at any time.

To exercise these rights, contact the be365 support team. We typically respond to requests within 30 days.

8 Protection of Minors' Data

Be365's services are strictly for users aged 18 and above. be365 does not knowingly collect data from minors.

If be365 becomes aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

If parents believe their child has created a be365 account, please contact our support team immediately. We will act promptly.

9 Third-Party Links

The be365 website may occasionally contain references to third-party websites. These websites have their own privacy policies, which are outside be365's control.

Be365 is not responsible for the privacy practices of third-party websites. We recommend reading the privacy policy of any external site before visiting it.

10 Security Measures

Be365 uses industry-standard security technology to protect your data:

  • SSL/TLS Encryption: All data transfers are fully encrypted.
  • Firewall Protection: Advanced firewall systems to prevent unauthorized access.
  • Two-Factor Authentication: An additional layer of security for account login.
  • Regular Security Audits: The system is regularly tested to identify and address vulnerabilities.
  • Restricted staff access: Only authorized staff can access specific data.

That said, no method of transmission over the internet is 100% secure. be365 takes every possible precaution, but absolute security cannot be guaranteed. It is your responsibility to keep your password safe and to notify be365 immediately if you notice any suspicious activity.

11 Policy Updates

Be365 reserves the right to update this privacy policy as needed. For significant changes, we will notify members via their registered email or through a notice on the website.

The date of each update is noted at the top of the page under "Last Updated". Continued use of be365 after any policy change constitutes your acceptance of the updated terms.

12 Contact

For any questions, requests, or complaints regarding our Privacy Policy, please contact be365:

  • Email: [email protected]
  • Live Chat: Available at the bottom right corner of the website.
  • Support hours: 24 hours a day, 7 days a week.

Be365 typically responds to privacy-related requests within 72 hours. Complex cases may take up to 30 business days.

❓ Frequently Asked Questions

About Privacy Frequently Asked Questions

Answers to the most frequently asked questions from members about be365's privacy policy.

No, be365 never sells your personal information to third parties. Your name, phone number, email, and financial details are kept strictly confidential. Only limited data may be shared where required for payment processing or legal obligations.

Yes, you can request data deletion by contacting the be365 support team. However, certain data is required by financial regulatory law to be retained for a specified period. Once that period expires, all such data will be permanently deleted.

KYC verification at be365 generally requires a copy of your National ID (NID) or passport, along with a selfie photo. This information is used solely to confirm your identity and is stored with full security.

Yes, you can opt out of promotional emails or SMS at any time. Each email includes an "Unsubscribe" link at the bottom, or you can contact be365 support directly to request that marketing communications be stopped.

If be365 detects a data breach, we will notify the relevant authorities within 72 hours in line with international standards and immediately alert affected members by email. We always handle such situations with complete transparency.
🔒

Join a Safe & Trusted Platform

Be365 takes your privacy and security seriously. Register with confidence and join over 500,000 trusted members across Bangladesh.

বাংলা